La relevancia del storytelling para la percepción de la autenticidade

Autores/as

DOI:

https://doi.org/10.7784/rbtur.v17.2719

Palabras clave:

Narración, Autenticidad, Turismo Cacaotero, Turismo Chocolatero, Experiencias Turísticas, Isla del Combu

Resumen

El propósito de este artículo es comprender cómo el storytelling, o la narración de historias, es relevante para la autenticidad. Para ello, se realizó una revisión bibliográfica sobre la autenticidad en las experiencias turísticas y sobre el storytelling, que sirvieron de base para las discusiones teóricas de este estudio. Para alcanzar el objetivo propuesto, se eligió un enfoque interpretativo y cualitativo con trabajo de campo aplicado al contexto del turismo de cacao y chocolate en Ilha do Combu, Pará. La recolección de datos ocurrió a través de observación y entrevistas semiestructuradas, y los datos, después de ser organizados y transcritos, fueron analizados mediante análisis de contenido. Al acceder a los datos, se observó que la narración proporcionaba una conexión entre los objetos, el lugar, las personas (incluida la comunidad y los proveedores de servicios) y la experiencia turística. En este sentido, el estudio pudo demostrar la relación entre los elementos del enfoque relacional de la autenticidad (Rickly-Boyd, 2012) con el storytelling. Además, el estudio revela que las historias conectan a los involucrados en la experiencia y sus repertorios, legitiman procesos de producción, ilustran aspectos físicos y dan sentido a las acciones.

Descargas

Los datos de descargas todavía no están disponibles.

Biografía del autor/a

Mariana Bueno de Andrade-Matos, Universidade de São Paulo (USP), São Paulo, SP, Brasil.

Docente da Escola de Artes, Ciências e Humanidades (EACH/USP) e do Programa de Pós-Graduação em Turismo (PPGTUR/USP) da Universidade de São Paulo; Líder do Grupo de Pesquisa em Gastronomia, Hospitalidade e Turismo (GHOSTO/USP); Membro do Núcleo de Pesquisa em Economia e Administração do Turismo (NEAT/USP). Contribuições: Concepção da pesquisa, coleta de dados, análise de dados e discussão dos resultados.

Mariana Magalhães Cavalcante, Universidade de São Paulo (USP), São Paulo, SP, Brasil.

Mestranda em Turismo na Universidade de São Paulo (EACH/USP). Integrante do Núcleo de Pesquisa em Economia e Admintração em Turismo (NEAT/USP) e do Grupo de Pesquisa em Gastronomia, Hospitalidade e Turismo (GHOSTO/USP). Contribuições: Revisão da literatura, análise de dados e discussão dos resultados.

Citas

Andrade-Matos, M. B. de, Richards, G., & Barbosa, M. de L. de A. (2022). Rethinking authenticity through complexity paradigm. Annals of Tourism Research, 92, 103348. https://doi.org/10.1016/j.annals.2021.103348

Barbosa, L. S. da S., Andrade-Matos, M. B., & Perinotto, A. R. C. (2020). Marketing digital: a influência das mídias sociais digitais no processo de decisão de compra dos consumidores de meios de hospedagem. PODIUM Sport, Leisure and Tourism Review, 9(1), p. 154–170. https://doi.org/10.5585/podium.v9i1.14822

Bardin, L. (1977). Análise de Conteúdo. Edições 70.

Baumeister, R. F., & Newman, L. S. (1994). How Stories Make Sense of Personal Experiences: Motives that Shape Autobiographical Narratives. Personality and Social Psychology Bulletin, 20(6), p. 676–690. https://doi.org/10.1177/0146167294206006

Belhassen, Y., & Caton, K. (2006). Authenticity Matters. Annals of Tourism Research, 33(3), p. 853–856. https://doi.org/10.1016/j.annals.2006.03.009

Boorstin, D. (1992). The image: a guide to pseudo-events in America. Vintage Books.

Boyd, B. (2009). On the Origin of Stories. Harvard University Press. https://doi.org/10.2307/j.ctvjf9xvk

Bruner, J. (1990). Acts of Meaning. Harvard Business School Press.

Chronis, A. (2005). Coconstructing heritage at the Gettysburg storyscape. Annals of Tourism Research, 32(2), p. 386–406. https://doi.org/10.1016/j.annals.2004.07.009

Chronis, A. (2012). Tourists as Story-Builders: Narrative Construction at a Heritage Museum. Journal of Travel and Tourism Marketing, 29(5), p. 444–459. https://doi.org/10.1080/10548408.2012.691395

Cohen, E. (1988). Authenticity and commoditization in tourism. Annals of Tourism Research, 15(3), p. 371–386. https://doi.org/10.1016/0160-7383(88)90028-X

Cole, S. (2007). Beyond authenticity and commodification. Annals of Tourism Research, 34(4), p. 943–960. https://doi.org/10.1016/j.annals.2007.05.004

Cooper, C. (2001). Turismo, princípios e práticas. Bookman.

Cronon, W. (1992). A Place for Stories: Nature, History, and Narrative. The Journal of American History, 78(4), p. 1347. https://doi.org/10.2307/2079346

Cross, T. L., Friesen, B. J., Jivanjee, P., Gowen, L. K., Bandurraga, A., Matthew, C., & Maher, N. (2011). Defining Youth Success Using Culturally Appropriate Community-based Participatory Research Methods. Best Practices in Mental Health: An International Journal, 7(1), p. 94–114. Recuperado de: http://www.pathwaysrtc.pdx.edu/pdf/pbBestPractices5.pdf

Godsil, R., & Goodale, B. (2013). Telling our own story: the role of narrative in racial healing. Recuperado de: http://perception.org/wp-content/uploads/2014/11/Telling-Our-Own-Story.pdf%0A

Herbert, D. (2001). Literary places, tourism and the heritage experience. Annals of Tourism Research, 28(2), p. 312–333. https://doi.org/10.1016/S0160-7383(00)00048-7

Jacobs, R. (2002). The Narrative Integration of Personal and Collective Identity in Social Movements. In Green, M. C. , Strange, J. J., & Brock, T. C. (Eds.). Narrative Impact: Social and Cognitive Foundations (pp. 211–219). Psychology Press.

Johnston, B. (1990). Stories, community, and place: Narratives from Middle America. Indiana University Press.

Lau, R. W. K. (2010). Revisiting authenticity: A social realist approach. Annals of Tourism Research, 37(2), p. 478–498. https://doi.org/10.1016/j.annals.2009.11.002

MacCannell, D. (1999). The tourist: a new theory of the leisure class. University of California Press.

Matos, M. B. A., & Barbosa, M. de L. de A. (2018). Autenticidade em Experiências de Turismo: proposição de um novo olhar baseado na Teoria da Complexidade de Edgar Morin. Revista Brasileira de Pesquisa Em Turismo, 12(3), p. 154–171. https://doi.org/10.7784/rbtur.v12i3.1457

Melluci, A. (2005). Busca da Qualidade, Ação Social e Cultura: por uma sociologia reflexiva. In Melucci, A. (Ed.) Por uma Sociologia Reflexiva: pesquisa qualitativa e cultura. Vozes.

Merriam, S. B. (1998). Qualitative Research and Case Study Application in Education. Jossey-Bass.

Mkono, M. (2012). Authenticity does matter. Annals of Tourism Research, 39(1), p. 480–483. https://doi.org/10.1016/j.annals.2011.06.004

Paul, A. M. (2012). Your Brain on Fiction. New York Times. Recuperado de: https://www.nytimes.com/2012/03/18/opinion/sunday/the-neuroscience-of-your-brain-on-fiction.html

Polkinghorne, D. E. (1988). Narrative knowing and the human sciences. State University of New York Press.

Reisinger, Y., & Steiner, C. J. (2006). Reconceptualizing object authenticity. Annals of Tourism Research, 33(1), p. 65–86. https://doi.org/10.1016/j.annals.2005.04.003

Richardson, A. (1999). Subjective experience: Its conceptual status, method of investigation, and psychological significance. Journal of Psychology: Interdisciplinary and Applied, 133(5), p. 469–485. https://doi.org/10.1080/00223989909599756

Rickly-Boyd, J. M. (2010). The Tourist Narrative. Tourist Studies, 9(3), p. 259–280. https://doi.org/10.1177/1468797610382701

Rickly-Boyd, J. M. (2012). Authenticity & aura. Annals of Tourism Research, 39(1), p. 269–289. https://doi.org/10.1016/j.annals.2011.05.003

Rickly, J. M. (2022). A review of authenticity research in tourism: Launching the Annals of Tourism Research Curated Collection on authenticity. Annals of Tourism Research, 92, 103349. https://doi.org/10.1016/j.annals.2021.103349

Schwandt, T. A. (2006). Três posturas epistemológicas para a investigação qualitativa: interpretativismo, hermenêutica e construcionismo social. In. Denzin, N. K., & Lincoln (Ed.), O planejamento da pesquisa qualitativa: teorias e abordagens (2nd ed.). Artmed.

Steiner, C. J., & Reisinger, Y. (2006). Understanding existential authenticity. Annals of Tourism Research, 33(2), p. 299–318. https://doi.org/10.1016/j.annals.2005.08.002

Stokowski, P. A. (2002). Languages of place and discourses of power: Constructing new senses of place. Journal of Leisure Research, 34(4), p. 368–382. https://doi.org/10.1080/00222216.2002.11949977

Tuan, Y.-F. (1975). Place: An Experiential Perspective. Geographical Review, 65(2), p. 151. https://doi.org/10.2307/213970

Tulving, E. (1985). How many memory systems are there? American Psychologist, 40(4), p. 385–398.

Turner, M. (2003). Double-scope Stories. In Herman, D. (Ed.). Narrative Theory and the Cognitive Sciences (pp. 117–142). CSLI Publications. Recuperado de: http://markturner.org/DoubleScopeStoriesTurner.pdf

Twitchell, J. (2004). An english teacher looks at branding. Journal of Consumer Research, 31(2), p. 484. http://proquest.umi.com/pqdweb?did=950436731&Fmt=7&clientId=12010&RQT=309&VName=PQD

Wang, N. (1999). Rethinking authenticity in tourism experience. Annals of Tourism Research, 26(2), p. 349–370. https://doi.org/10.4324/9781315237749-27

Woodside, A. G., Sood, S., & Miller, K. E. (2008). When Consumers and Brands Talk: Storytelling Theory and Research in Psychology and Marketing. Psychology & Marketing, 25(2), p. 97–145. https://doi.org/10.1002/mar.20203

Publicado

2023-05-05

Cómo citar

Andrade-Matos, M. B. de, & Cavalcante, M. M. (2023). La relevancia del storytelling para la percepción de la autenticidade. Revista Brasileira De Pesquisa Em Turismo, 17, 2719. https://doi.org/10.7784/rbtur.v17.2719

Número

Sección

Artículos - Turismo y Sociedad