Social inclusion, citizenship and tourism. A survey on services suitable to handicapped people in hotels at Curitiba (Parana, Brazil) and sorroundings

Authors

  • Elizabete Sayuri Kushano Campus Ministro Reis Velloso da Universidade Federal do Piauí (UFPI), Parnaíba, Piauí, Brasil
  • Wolney Gomes Almeida Universidade Estadual de Santa Cruz (UESC), Ilhéus, Bahia, Brasil

DOI:

https://doi.org/10.7784/rbtur.v2i4.119

Keywords:

Tourism. Social inclusion. Handicapped. Deaf.

Abstract

The objective of this job is to focus in the hospitality in a very specific community, making a big emphasis in people with disabilities, finding the way to service our community of the city the Curitiba. Its very important for them to become better citizens, taking advantage of the metropolitan public access like Institutitions, medical and non medical supplies,customer service, etc. I am looking forward to put our creativity to work using marketing over the phone and phone interview to find the real needs of people who are looking for place tostay, including those people with hearing impediment or TDD system. Hosting anybody with any special circumstances or disabilities. During past interviews over the phone, we found out that we have 115 hosted places for people to stay with RMC, transforming 25 units (Uhs) making a total of 37 in all the RMC. Not too many hosting places have signals and guide system for people with special disabilities, or providing them with the right information. We have to work in making the companies aware and directly social responsible to keep and obey the law and keep a great image and example to our community where we live, providing service and solving most their needs, making them very happy and part of our community RMC.

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Author Biographies

Elizabete Sayuri Kushano, Campus Ministro Reis Velloso da Universidade Federal do Piauí (UFPI), Parnaíba, Piauí, Brasil

Professora Efetiva da Universidade Federal do Piauí - UFPI, Curso de Bacharelado em Turismo, Campus Ministro Reis Velloso (Parnaíba - PI). Bacharel em Turismo pela UFPR. Mestre em Cultura e Turismo pela UESC/UFBA. Pós-graduada em Comunicação e Turismo pela cátedra UNESCO/UMESP. Docência e pesquisa em planejamento e gestão do turismo, com enfoque nas áreas de: hospitalidade, segmentação de mercado, planejamento e desenvolvimento de meios de hospedagem, estratégias de comunicação e marketing promocional de produtos e serviços turísticos e empreendedorismo no turismo (currículo atualizado em 23/01/2009).
CV Lattes: http://lattes.cnpq.br/0012178721094020

Wolney Gomes Almeida, Universidade Estadual de Santa Cruz (UESC), Ilhéus, Bahia, Brasil

Possui Mestrado em Cultura e Turismo pela Universidade Estadual de Santa Cruz (2008), graduação em Comunicação Social Radio e Tv (2005) pela mesma instituição. Atualmente é professor Da UESC - Universidade Estadual de Santa Cruz e da Unime - Uniao Metropolitana de Educação e Cultura ministrando a disciplina LIBRAS. É intérprete e instutor de LIBRAS - Lingua Brasileira de Sinais, possuindo certificação de intérprete/tradutor de libras e instrutor de Libras reconhecido e autorizado pelo MEC. Tem experiência na área de Comunicação, com ênfase em Videodifusão, atuando principalmente nos seguintes temas: inclusao social, comunidade surda, turismo, comunicação e surdos (currículo atualizado em 01/02/2009).
CV Lattes: http://lattes.cnpq.br/0255287881353014

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Published

2008-11-01

How to Cite

Kushano, E. S., & Almeida, W. G. (2008). Social inclusion, citizenship and tourism. A survey on services suitable to handicapped people in hotels at Curitiba (Parana, Brazil) and sorroundings. Revista Brasileira De Pesquisa Em Turismo, 2(4), 88–101. https://doi.org/10.7784/rbtur.v2i4.119

Issue

Vol. 2 No. 4 (2008)

Section

Articles

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