De la crisis del cacao al turismo experimental del chocolate
el comienzo del movimiento de reposicionamiento de marca del destino turístico Ilhéus-BA
DOI:
https://doi.org/10.7784/rbtur.v15i2.1969Palabras clave:
Experiencia de turismo, Turismo de Cacao y Chocolate, Marca de destinos turísticos, Sur de Bahia.Resumen
El artículo tiene como objetivo comprender el movimiento de (re)posicionamiento de la marca Ilhéus, desde un destino tradicional de sol y mar a un destino para el turismo de experiencia de chocolate. Como base teórica para apoyar la interpretación de los datos, se adoptaron las construcciones de destinos turísticos y turismo experiencial. Con este fin, se llevó a cabo una investigación cualitativa con recolección de datos a través de entrevistas con cuatro gerentes locales: el vicealcalde de la ciudad, un empresario y presidente de Convention and Visitors Bureau de Costa do Cacau, la propietaria de la agencia de turismo responsable de comercialización de Costa do Cacau y, finalmente, el dueño de una granja de cacao que recibe turistas. Los datos fueron interpretados en base a un Análisis Temático, que permitió observar un movimiento de reposicionamiento de la marca Ilhéus desde un destino ya consolidado como sol y mar, a un destino más centrado en su cultivo de cacao y chocolate, pero aún en su fase inicial y tímido. En base a las entrevistas, también se realizó una encuesta histórica del turismo en la región. Finalmente, se observó que: a) existe un acuerdo entre los entrevistados sobre la relevancia del chocolate y el cacao para la identidad del destino; b) existe la percepción unánime de que Ilhéus tiene mucha actividad de turismo de masas, en la cual los visitantes tienen poco conocimiento sobre la cultura y la historia de la región; c) existe un movimiento de consumidores que busca experiencias más diferenciadas, buscando cacao y chocolate en la región; d) también existe un movimiento para crear productos turísticos destinados al cacao y el chocolate y al turismo experiencial en la región.
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