Accessibility and sustainability: the experiences of hospitality in Brasilia

Abstract

The article reflects on the relationship between accessibility and Sustainability focusing on People with Disabilities or Reduced Mobility (PWDRM) - including people with some sensory or motor disability and people in the so called "third age". It analyses the prospect of tourism in Brazil in the coming years, based on the current preparation scenario for holding mega sporting events - among them FIFA 2014 World Cup - in opposition to the global economic crisis. It highlights the PWDRM as a segment with high potential growth, since it is provided public infrastructure and tourism facilities for their best care. The article focuses on the PWDRM as tourists, discussing how it is ocurring Brasilia Hospitality Industry adapting process to fully adressing the needs of these people. It study also the economic integration and social inclusion of PWDRM as employees of these organizations. Among the data collected in the field research, it emphasizes that from the 29 hotels surveyed, 23 declare having PWDRM adapted facilities, of which 20 have adapted their facilities only due to law requirements. The majority (26 hotels) appear to be concerned or already prepared for a potential increase in demand and 21 respondents consider that there is a growing demand from senior guests. Finally, suggestions are made looking for a better accessibility and sustainability in the Brasilia Hospitality Sector and is encouraged a deeper research. Further research is recommended in the subject.