Tourism consumer behavior

a systematic review of the Brazilian scientific production

Authors

DOI:

https://doi.org/10.7784/rbtur.v14i3.1913

Keywords:

Tourism Consumer, Tourist, Consumption.

Abstract

This study aimed to analyze the Brazilian scientific production related to tourism consumer behavior without temporal filter, in the databases Spell, Scielo and Scopus, using the systematic review protocol disseminated by Cronin, Ryan and Coughlan (2008). In addition, the bibliometrics by Araújo and Alvarenga (2011) was also adopted as a research strategy. Thus, this research is designed as a descriptive study and with qualitative approach. The search resulted in a sample of 109 papers which were evaluated from three approaches: a) general; b) methodological and; c) theoretical. The papers were analyzed using descriptive statistics, Descending Hierarchical Classification (DHC) and Correspondence Factor Analysis (CFA). About the findings, we identified a progressive interest in the theme after 2014, with the immediately subsequent period being the one with the highest concentration of papers. In relation to the methodological character, the results revealed the preference for descriptive and quantitative researches. The adoption of survey and opinion research were the most recurrent methods. From the DHC and CFA analysis emerged four thematic axes associated with the theme and defined as: “internal influences”, “tourism products”, “decision making” and “segmented tourism”. Therefore, this investigation brings advances to the tourism studies field by enabling a photograph of the Brazilian research and identifying gaps to be filled by future studies.

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Author Biographies

Letícia Salazar Serra, University of Brasília (UnB), Federal District, Brasília, Brazil.

She is an administrative assistant at the Pro-Rectory of Planning, Management and Transparency, Federal University of Maranhão (UFMA), Brazil. She is manager, M.Sc. in Business Administration at University of Brasilia and she has specialization lato sensu in Public Management. Her research interests are sustainable tourism, consumer behavior, solidarity economy, community-based tourism, creativity, innovation, and consumption.

Solange Alfinito, University of Brasília (UnB), Federal District, Brasília, Brazil.

She is an associate professor at the Department of Business Management, University of Brasilia-UnB, Brazil. She is economist, M.Sc. in Business Economics, and Ph.D. in Social Psychology, Work and Organizations. In 2017, she developed her postdoctoral research project in marketing and sustainability at Aarhus University, Denmark, as a visiting researcher. She is head of the Conscient - Sustainable Consumption Research Lab at UnB and member of the steering committee of SCORAI Brazil – Sustainable Consumption Research, Action and Initiative in Brazil. Her research interests are sustainable consumption, consumer welfare, consumer behavior and its ethical and cultural aspects.

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Published

2020-09-01

How to Cite

Serra, L. S., & Alfinito, S. (2020). Tourism consumer behavior: a systematic review of the Brazilian scientific production. Revista Brasileira De Pesquisa Em Turismo, 14(3), 109–133. https://doi.org/10.7784/rbtur.v14i3.1913

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Vol. 14 No. 3 (2020): setembro/dezembro

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